What do you supply for overnight boarding?
We have beds, bowls, kennels, toys, and all the love and pets any dog could want. We have a wide variety of treats, chews and puzzles to keep your fuzzy friend occupied.
How can I check on my pet during their stay?
The best way to check in on your pet is to call or text us at 636.329.4442. Remember, this is a small business run by our family and friends. Sometimes we are outside with the dogs and can't get to the phone right away, but we will always call back promptly!
My pet has a special diet. Can their needs be accommodated?
YES! We accommodate many feeding variations including but not limited to kibbles, wet food, toppings, raw feeding, and B.A.R.F. Please, mention any dietary needs during your Meet and Greet. Including a hand written list is also very helpful!
Does my dog need vaccinations?
Yes. Your dog will need to be up to date on Rabies, Distemper (AKA: DHPP, DHLPP, DHP), and Bordetella.
These vaccines must be up to date for the duration of your pets stay. Proof of vaccine can be texted to 636.329.4442, or emailed to email@example.com.
Do you offer grooming?
We are currently offer a complete bathing service (wash, condition, nail trim, paw moisturizer and ear clean). Request a bath with your booking!
What do I send with my pet?
We ask that dogs come with a standard keeper collar, their food in an airtight container, and any medications they are on. (In an effort to help our environment we ask that you, please, do not individually bag food. We use standard kitchen measuring cups and/or digital scales to measure each meal. Let us know how much to feed your dog and when and we will take care of the rest!
Additionally, we ask that you don't send beds or toys. Beds often become a place for other friends to "mark." They can also become a cause for stress as dogs often feel the need to guard or protect their toys and beds from home.
We use raised Kuranda beds in our home - read about the benefits of using raised beds here.
We stock toys from Bark Box - Super Chewer Line as well as Kongs.
What time will you pickup/drop off my pet?
Morning pickup and drop-off times run from 8:00 AM to 10:00 AM and evening times run from 4:00 PM to 6:00 PM. We require that you be home for your first pickup - this helps your dog understand that we are friends and safe to trust.
If these times do not work for you, we offer latchkey services. We highly recommend setting up these services even if you do not initially need them as they are very useful in the event of an emergency or unexpected delay.
As a rule, we do not run transport on drinking holidays for both our safety as well as the safety of our guests.
What is your training methodology?
I am a LIMA trainer. LIMA stands for Least Intrusive, Minimally Aversive. This means that my training methods change per dog, but I will always use the method that will be the least invasive for the dog and I use corrections as sparingly as possible.
What shouldn't I do?
Please, do not faun over or act sad when it is time to leave your dog. This only causes them anxiety. Reassure them by showing that you are confident in the situation. Often it helps the humans when they use phrases like "You're going to have a great time." and "We'll be back soon!"
We keep a close eye on weather forecasts. During colder months if the weather will cause hazardous driving conditions we will offer early pick up or late drop off (free of charge).
Safety of your, our pets, and our family is our top priority.