FAQ

We have beds, bowls, kennels, toys, and all the love and pets any dog could want. We have a wide variety of treats, chews and puzzles to keep your fuzzy friend occupied.

The best way to check in on your pet is to call or text us at 636.329.4442. Remember, this is a small business run by our family and friends. Sometimes we are outside with the dogs and can't get to the phone right away, but we will always call back promptly!

YES! We accommodate many feeding variations including but not limited to kibbles, wet food, toppings, raw feeding, and B.A.R.F. Please, mention any dietary needs during your Meet and Greet. Including a hand written list is also very helpful!

Yes. Your dog will need to be up to date on Rabies, Distemper (AKA: DHPP, DHLPP, DHP), and Bordetella.

These vaccines must be up to date for the duration of your pets stay. Proof of vaccine can be uploaded to your portal profile at thecleverdogco.portal.gingrapp.com or via our app!

We are currently offer a complete bathing service (wash, condition, nail trim, paw moisturizer and ear clean). Request a bath with your booking!

We ask that dogs come with a standard keeper collar (Clever Dog Uniform Collars are available for purchase), their food in an airtight container, and any medications they are on. (In an effort to help our environment we ask that you, please, do not individually bag food. We use standard kitchen measuring cups and/or digital scales to measure each meal. Let us know how much to feed your dog and when and we will take care of the rest!

​

Additionally, we ask that you don't send beds or toys. Beds often become a place for other friends to "mark." They can also become a cause for stress as dogs often feel the need to guard or protect their toys and beds from home.

We have a host of different toys and beddings to accommodate all needs.

Pick ups  and drop offs run between 11 AM and 2 PM CST. We require that you be home for your very first pickup - this helps your dog understand that we are friends and safe to go with.

If these times do not work for you, we offer latchkey services. We highly recommend setting up these services even if you do not initially need them as they are very useful in the event of an emergency or unexpected delay.

As a rule, we do not run transport during inclement weather and on some holidays. You will always be notified in advance and be offered a change date.

I am a LIMA trainer. LIMA stands for Least Intrusive, Minimally Aversive. This means that my training methods change per dog, but I will always use the method that will be the least invasive for the dog and I use corrections as sparingly as possible.

Please, do not faun over or act sad when it is time to leave your dog. This only causes them anxiety. Reassure them by showing that you are confident in the situation. Often it helps the humans when they use phrases like "You're going to have a great time." and "We'll be back soon!"

We keep a close eye on weather forecasts. During colder months if the weather will cause hazardous driving conditions we will offer early pick up or late drop off (free of charge). 

Safety of you, your pets, and our family will always be our top priority.